State: Ohio City: Columbus Clear all filters (5 of 38 reviews match)
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claims rep. ANDREW RASMUSSEN , will not follow though in handding claims , promised return phone calls , did not . then goes on vacation for 2 weeks . forwarded to his mng. , HE IS OUT UNTIL MON. call customer service , GET SENT TO RASMUSSEN VOICE MAIL . was informed...
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Company wrote 0 private or public responses to the review from Jun 06.
Anonymous
Susan Zykan

I’m dealing with them as well as the customer with damage from a company that has StateAuto as their liability insurance- over a month of back and forth and voicemails and wit...

2.8
#1273247
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This is a horrible company to insure with. To start off, I was a very naïve adult when first getting car insurance. I went though this company and was payout the butt for nothing. I didn't have roadside, or anything like that. One time I got a flat, paid out of pocket,...
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Company wrote 0 private or public responses to the review from Mar 20.
1.0
#1214753
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This company is a JOKE. I switched from State Farm to State Auto about 6 months ago and it was the worst mistake ever. My "adult" son was driving my "FULLY INSURED" vehicle and got into an accident due to black ice and they have decided not to cover it because he...
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Company wrote 0 private or public responses to the review from Feb 02.
2.7
#1181396
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son was in SA insured persons truck,bad wreck son has $20,000 in med bills,they are trying to tell him not enough coverage but minimal law in our state is $25,000 per person per injury .three young men are now stuck with big medical bills.thanks SA you suck. they have...
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Company wrote 0 public responses to the review from Jan 24.
#1175606
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After death of my mother, late fees of $10 per month accumulated on a $33 bill for a policy change which was unclear to me. I had just taken over her finances and it took time to transition accounts. I asked them to waive fees given the circumstances and the agent was...
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Company wrote 0 public responses to the review from Dec 20, 2017.
1.0
#1152467
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