State Auto Insurance Auto Loan Reviews

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I have been doing all the contacting and was just told that she has not accepted liability for the wreck when her client was at fault and was ticketed. I am So pissed. I've lost work, driving in a wrecked vehicle. My dealership is ready to fix car however state auto won't pay for rental yet until I receive. Quote... so I'm supposed to miss 2 more days of work when they were at fault. Not sure what they want the quote to read but I'm not taking my car anywhere but the chevy dealership for repair. Don't ever get State Auto insurance...
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One time they cancelled our insurance never notified us, because of the same thing I talked about above, we kept making our payments, and found out 6 MONTHS later, through a fluk, no accidents, we were uninsured! I had to pull the payment history from our bank, and submitted it to State Auto to prove we had made the payments on time. They sent us ALL 6 months of our payments back! If this is how they handle payments, I'm afraid to think how...
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