If I could give them ZERO stars, I would!! Absolute WORST insurance company I have ever had!!
We had all of our personal and business insurance with them, paying them over $20,000 per year. In November 2017, an uninsured motorist pulled out in front of my husband and he couldn’t avoid an accident. The entire front end and partly down the passenger side of his vehicle was heavily damaged. State Auto denied paying for the grille as they stated that it was previously damaged...FALSE!!
The ONLY damage it suffered was in this accident!
The adjuster was an ignorant smart mouth (Michael Breaux) who did NOT have a clue as to what he was doing! State Auto has drug this out for almost FIVE months...We are now having to get an attorney to file suit against State Auto so they will finish paying the claim so we can finish getting our vehicle repaired!!
Product or Service Mentioned: State Auto Insurance Auto Claim.
Reason of review: Problems with payment.